We at STATEMENTS a Division of Refined HomeStyles (referred to as “STATEMENTS” “we,” “us,” or “our”) recognize the importance of protecting the privacy of certain information (“Information”) collected about our customers and prospective customers (referred to as “Customers,” “you,” or “your”). This privacy statement discloses what Information we gather, how we use it, and how to correct or change it. At STATEMENTS, it is our intention to give you an understanding about how we collect your Information and the use we make of it in the course of our business.
We do not have access to and cannot control cookies set by Web sites we link to or that link to our Sites.
Use of Internet Protocol (“IP”) Addresses
An IP address is a unique number that is automatically assigned to your computer whenever you are surfing the Internet so that your computer can be identified by the main computers, known as “Web servers,” that “serve up” Web pages.
In most instances, we collect Information by specifically requesting it from you. Generally, this occurs when you register at a site or request information or a service. Our sites may also use your information to inform you about other products or services available from STATEMENTS and its affiliates.
Some of our sites and services may require a completed form in order to access secured information, use special site functions, or complete a transaction. Product literature requests may require your contact information, demographics, unique identifiers, and other personal or financial information. We may also use some of this information to contact you about the services for which you have expressed interest and/or important support information.
Child Use of Sites
STATEMENTS Web sites are not intended for use by children under 18 years of age. Furthermore, it is not our intention to extend promotional offers to children. Should this occur in error, we will take immediate action, upon notification of the child’s age, to modify our records and eliminate the chance for future offers of this nature.
Notifications and Verifications
We may use e-mail or other contact methods to notify site users and promotional participants of STATEMENTS special offers, newsletters, and site alerts or features. We may also use e-mail or other contact methods to disseminate PINS and passwords, validate requests and provide customer support.
STATEMENTS does not sell or lease your Personal Information. In an effort to provide the best customer service to people interested in purchasing our products, we may provide our dealer network with the names, addresses and phone numbers of people who have requested our product or company brochures (“sales lead system”). Outside of this sales lead system as a general rule, we will not disclose any specific Personal Information that you submit to us about you (“Personal Information”) in a manner that connects you with the Personal Information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Personal Information is information about you that is personally identifiable like your name, address, e-mail address, or phone number, and that is not otherwise publicly available. The following describes some of the ways that your Personal Information may be disclosed.
Business Partners and Sponsors: We may disclose some or all of your Personal Information to business partners or sponsors who work on behalf of or with STATEMENTS under confidentiality agreements. These companies may use your Personal Information to help us communicate with you about offers from STATEMENTS and our marketing partners. However, these companies do not have any independent right to share this information. We may share the Personal Information we collect with other entities, such as:
- Unaffiliated service providers such as firms who provide note securitization;
- Government agencies and law enforcement officials;
- Other organizations, with your consent;
- Other organizations, as permitted by law.
By requesting more information, you give STATEMENTS permission to transfer your Personal Information to the sponsor so they can fulfill your request. In many instances, only your e-mail address will be shared.
Third Party and Aggregate Data
From time to time, you may be offered the opportunity to receive materials or special offers from third parties. If you opt to receive information from these third parties, we will (with your permission) share your name and e-mail address with such third parties. Also, we may keep track of what portions of the Web site Customers are visiting and other Customer statistics, and aggregate this information to help us create a better experience for users of our Web site. This is all done without knowing your name or other Personal Information in order to describe our viewers and services to prospective partners, advertisers, and other third parties, and for other lawful purposes.
What happens when you link to a third party site?
STATEMENTS are not responsible for the content of any off-site pages or any other Web sites linked to or from the sites. Links appearing on the sites are for convenience only and are not an endorsement by STATEMENTS or our affiliates or their partners of the referenced content, product, service or supplier. Your linking to or from any off-site pages or other Web sites is at your own risk. STATEMENTS are in no way responsible for examining or evaluating, and they do not warrant the offerings of, off-site pages or any other Web sites linked to or from the sites, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Web sites, including, without limitation, terms and conditions. You should carefully review the terms and conditions of all off-site pages and other Web sites that you visit.
Third-party Web sites may refer to our sites and even provide hyperlinks to specific pages or functions. We are not responsible for the context in which those referring links are made nor are we responsible for ensuring those links work properly.
Safeguarding Customer Information
We only grant access to nonpublic personal information about you (such as your name, address, e-mail address, and phone number) to company employees and affiliated and non-affiliated service providers so that they can provide or offer products and services to you, process and service your accounts, and administer our business.
Our Code of Conduct requires that your information remain confidential. Even if you are no longer our customer, we will continue to treat your nonpublic personal information in the same way as if you were still a customer. In addition, we maintain physical, electronic and procedural safeguards that comply with federal standards to guard this personal information. Some state laws may further restrict the sharing of your nonpublic personal information.
STATEMENTS may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.
You are responsible for maintaining the confidentiality of your account and password, restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Your Acceptance of these terms
By using this site, you signify your agreement to STATEMENTS and/or its affiliates’ sites following the posting changes to these terms will mean you accept those changes.